Tech Bleg

SO CASA D’ALGER have been blessed with a couple of shiny new Windows 8 tablets. (Due to having to replace a bricked iPhone, but nevermind.) And now we have an issue. An opportunity.

(That’s what the motivators call a problem when they want to psych you into being “positive” and shit.)

Seems that the tablets can see the printer. It’s a USB-connected HP LaserJet, served from a Windows XP laptop. Windows 8 drivers are installed — I think. The tablets can find the printer on the network. Then a command to connect is met with “Operation failed with error 0x00000490.” The process can proceed no further.

A Bing search on the error code yields the usual ten billion returns of marginally relevant mentions of the error code, but no solution.

Any clueage to be had?

2 responses to “Tech Bleg

  1. Wayne Blackburn

    Looks like this article might be relevant:

    http://support.microsoft.com/kb/314876/fr

    Strange that the only mention of it on Microsoft’s support site is the French one, but the text is in English anyway.

    • Mark Philip Alger

      Yeah. I saw that. Don’t read French, but I surrendered. Instead, I emailed the text to myself and printed from the laptop. Solution, as the story title goes, Unsatisfactory.